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Privacy Policy

Privacy Policy

Last Updated: March 15, 2025

1. Introduction

Redtab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service, including:

  • Personal information (name, email address, phone number)
  • Business information (business name, address, type, years in operation)
  • Financial information (sales amounts, payment capacity, repayment history)
  • Account credentials for third-party services (with your explicit permission)

2.2 Google Maps API Data

Through our integration with Google Maps Platform APIs, we collect:

  • Business location data
  • Business details (name, address, phone number, website)
  • Customer reviews and ratings
  • Business categories and types
  • Photos and other publicly available business information

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

2.3 Facebook API Data

When you connect your Facebook account or business page, we collect:

  • Business page information (name, description, category)
  • Page metrics (followers, likes, engagement rate)
  • Posts and content engagement statistics
  • Reviews and ratings
  • Page insights and analytics

Our use of Facebook data complies with Facebook's Platform Terms and Data Policy.

2.4 Automatically Collected Information

When you access our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, actions taken)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Improve the Service

  • Process credit assessments and calculate credit limits
  • Personalize your experience
  • Improve our algorithms and models
  • Develop new features and services

3.2 Third-Party Integration Data

  • Google Maps API data is used to verify business existence, assess location-based risk factors, and analyze customer sentiment
  • Facebook API data is used to evaluate social media presence, business reputation, and customer engagement

3.3 Communication

  • Respond to your inquiries and support requests
  • Send service-related notifications
  • Provide updates about our Service

3.4 Legal and Security

  • Comply with legal obligations
  • Detect and prevent fraud
  • Enforce our Terms of Service
  • Protect the security of our Service

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For data obtained through Google APIs, we adhere to the retention limitations specified in the Google API Services User Data Policy.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other partners who help us provide and improve our Service, such as:

  • Cloud storage providers
  • Analytics services
  • Payment processors
  • Communication services

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Third-Party API Specific Provisions

8.1 Google API Services

Our application uses Google API Services. By using our application, you are also agreeing to the Google Terms of Service and Privacy Policy.

Limited Use: Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

8.2 Facebook Platform

Our application uses Facebook's Graph API. By connecting your Facebook account to our Service, you are also agreeing to Facebook's Terms and Data Policy.

We will:

  • Only request the permissions necessary for our Service
  • Respect your privacy settings and the privacy of your Facebook friends
  • Not transfer any Facebook data to third parties without your explicit consent
  • Delete your Facebook data upon request or when no longer needed

9. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@redtab.xyz
  • Address: Kathmandu, Nepal